Frequently Asked Questions
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About Joy’s Island Spice
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What is Joy’s Sorrel Hibiscus Elixir?
Joy’s is an award-winning, non-alcoholic Sorrel Hibiscus Elixir inspired by the traditional Jamaican sorrel drink. Handcrafted with real hibiscus, ginger, and aromatic spices, it delivers a vibrant, refreshing flavor with a sophisticated finish.
Enjoy it on its own, over ice, mixed into mocktails or cocktails, or served warm.
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What does Joy’s taste like?
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Joy’s offers a beautifully balanced combination of tart hibiscus, warming ginger, aromatic spices, and bright citrus notes. Expect flavors reminiscent of cranberry and pomegranate, followed by a smooth, lightly sweet finish.
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Is Joy’s alcoholic?
No! Joy’s Sorrel Hibiscus Elixir is completely non-alcoholic, with 0.0% ABV. It's perfect for anyone looking for a sophisticated beverage without alcohol.
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What makes Joy’s different from other non-alcoholic drinks?
Joy’s isn't simply trying to replace alcohol. It's an entirely different drinking experience, inspired by Caribbean tradition.
Made with real botanicals and traditional spices, Joy’s delivers layers of flavor that can be enjoyed on their own or used to create extraordinary drinks.
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Has Joy’s won any awards?
Yes! Joy’s has earned numerous international awards, including Double Platinum and Best in Show at the 2026 L.A. Spirits Awards, along with multiple Gold and Double Gold medals at prestigious beverage competitions.
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How to Enjoy Joy’s
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How do I drink Joy’s Sorrel Hibiscus Elixir?
There are endless ways to enjoy Joy’s!
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Pour it: Enjoy chilled or over ice.
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Spritz it: Add sparkling water and a squeeze of citrus.
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Warm it: Gently heat for a comforting, spiced beverage.
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Mix it: Create sophisticated mocktails or cocktails with your favorite ingredients.​​​
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Can I mix Joy’s with alcohol?
Absolutely! Although Joy’s is non-alcoholic, its bold, layered flavors complement spirits such as rum, bourbon, tequila, gin, and mezcal.
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Where can I find recipes using Joy’s?
Visit our Recipes section for creative mocktails, cocktails, seasonal drinks, and entertaining inspiration.
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Can Joy’s be served hot?
Yes! Joy’s is delicious gently warmed, offering comforting notes of hibiscus, ginger, and aromatic spices. It's especially enjoyable during the cooler months.
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Ingredients & Dietary Information
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Is Joy’s gluten-free and plant-based?
Yes! Joy’s is made with plant-based ingredients and is gluten-free.
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Does Joy’s contain artificial flavors or colors?
Joy’s gets its distinctive flavor and beautiful ruby-red color from real hibiscus and aromatic botanicals.
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Is Joy’s sweet?
Joy’s has a balanced sweetness complemented by the natural tartness of hibiscus and warming spices. It is designed to be flavorful without tasting overly sugary.
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Can I drink Joy’s while pregnant?
Joy’s is non-alcoholic but contains real hibiscus and traditional spices. Because hibiscus has not been adequately studied during pregnancy, we recommend consulting your healthcare provider before consuming Joy’s while pregnant or breastfeeding.
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Does Joy’s contain caffeine?
Joy’s contains jasmine-scented black tea, which naturally contains caffeine.
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Why is there sediment in my bottle?
Joy’s is made with real botanicals and traditional spices. Natural settling may occur and is a normal characteristic of beverages made with these ingredients.
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Shipping & Storage
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Does Joy’s need to be refrigerated?
Joy’s should be refrigerated after opening and consumed within 30 days.
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How long does Joy’s last after opening?
For the best flavor and freshness, refrigerate after opening and enjoy within 30 days.
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What sizes are available?
Joy’s Sorrel Hibiscus Elixir is available in our signature 750 mL bottle. Smaller sizes may also be available while supplies last.
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Where can I purchase Joy’s?
You can order directly from our website at www.joysislandspice.com or find Joy’s on Amazon.
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Do you offer wholesale opportunities?
Yes! We welcome inquiries from specialty retailers, restaurants, hotels, bars, and other businesses interested in carrying Joy’s Sorrel Hibiscus Elixir.
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Please contact us through our website to discuss wholesale opportunities.
What is your return policy?
Customers may return any unopened, undamaged item for a full refund within fourteen (14) days of purchase. Please contact customer service at contact@joysislandspice.com for a refund request.​
DO YOU OFFER GIFT CARDS?
YES. Joy's offers e-gift cards.Â
WHAT ARE THE PAYMENT OPTIONS?
We accept Visa, Mastercard, American Express, Discover, Diners, JBC, and PayPal
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*Charges will show as "WIX.com" on your Credit Card.